Product Training Manager

Job description

Develop and implement the initial training program geared toward both sales and technical audiences. Delivery will be via the web and classroom environments. Focus on selling, up-selling and cross-selling with soft skills to put brand in a best manner. Provide input and development toward web-based learning tools. Support in the implementation of a training portal and learning management system (LMS). Maintain all relevant training material and related tools, ensuring they’re accessible by the company’s employees. Conduct ongoing assessments of the training needs of the company’s channel partners as well as the effectiveness of the training modules themselves to ensure partner needs are met. Partner with the channel account management team to provide continuing sales training and education for the partner and do train the trainer sessions. Provide continuous refinement of all training materials utilized in the training program. Collaborate with the product team to determine what new publications, products, programs, Product launches and initiatives should be introduced and what the training needs are for the success of the products. At the direction of the Regional Channel Account Managers, assist in account development and implementation of key tactics within geographical territories; and as required develop individualized training programs to assist in specific skill development as identified by the leadership team. Leverage existing content but also develop new materials by partnering with the product organization. Support new product launch efforts in the channel including collateral, communication strategy, training tools and related activities.

Describe Candidate Profile

• Strong organizational, planning, implementation, and execution of project management skills • Strong verbal and communication skills and strong presentation and facilitation skills • Self-starter with results orientation • Ability to tailor training/presentation based on audience • Have a strong understanding of information technologies and a proven ability to • communicate/teach to others • Have a baseline understanding of electronic technologies and related ecosystem ( • Entertainment, Air-conditioner and Home appliances, etc.) • Complete understanding of adult leaning principles with a demonstrated ability to apply those principles in a classroom and/or lab environment. • Excellent oral, presentation and written communication skills and problem solving abilities • Able to show examples of work which effectively demonstrate content writing skills • Well-developed interpersonal and organizational skills; detail-oriented, highly motivated and self-starter skills • Creative and conceptual thinker that can turn ideas into impactful results.

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