Presales Executive

Job description

CO-ORDINATION WITH CUSTOMERS, SITE SALES TEAM: • Answering all incoming inquiries with as little delay as possible. • Providing all relevant information to the leads either over the phone, email, or WhatsApp. • Convincing the leads to visit the site. • Inform our site sales team relevant details of the customer and his/ her time for visiting the site. • Helping the customer to reach the site. • Attending walk-in customers at head office to provide details of any project as per requirement. • Educating customers by explaining our USPs and convincing them. • Attending property events or exhibitions and helping customers with requirements. • Inform customers about current payment offers at our sites. • Provide information about our upcoming projects. • Connecting new channel partners who call up by providing the concerned person's number along with relevant project information. • Capable to work with SELL.DO DATA / REPORT MANAGEMENT: • Call the customer post-site visit to know his feedback. • Maintaining a concise and meticulous record of follow-ups done for the same. • Daily reporting in a predefined format. • Reporting the quality of leads attended to help refine marketing campaigns. • Collecting and updating price and unit detail sheets for all sites. • Collect feedback from customers and provide it to Reporting head/ the Management, which helps in analyzing customer needs.

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