Operations Manager-PLS

Job description

? Responsible for new PLS Operations and farming long term key customers by comprehending their requirements ? Develop trust relationships with portfolio of major clients to ensure they do not turn to competition ? Acquire a thorough understanding of key customer needs and requirements for retention and growth ? Expand the relationships with existing customers by continuously proposing solutions that meet their objectives ? Serve as the link of communication between key customers and internal departments to facilitate client need fulfilment ? Ensure customer success through post-sales support, managing concerns and issues faced by customers ? Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics ? You should be able to interpret data and sales figures to develop business and marketing strategy. ? Work closely with all stakeholders. ? Have in-depth product knowledge across operations, business development and BTL activities. ? Driving business through sales/business analytic, effectively leveraging the CRM data ? Propose company products to these customers, evaluate the best fits and pitch relevant product offerings ? Assisting regional teams with product presentations & ideate regional strategies for each product category from implementation to delivery. ? GTM Strategy for current products and Internal stakeholder management

Describe Candidate Profile

? 6-9 year experience in Operations. Proven experience as Operations Manager with core experience in Partner management. ? Experience in Business operations and providing solutions based on customer needs ? Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels ? Natural relationship builder with integrity, reliability, and maturity. ? Capability to manage and influence senior stakeholders. ? Excellent listening, problem solving, negotiation, and presentation skills. ? Excellent time and project management skills. ? Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software. ? Demonstrated consultative selling skills and focus on Account profitability. ? Fluency in written and spoken English is essential. ? Able to undertake regular national travel, including nights away from home.

Latest Jobs

Head - Quality Assurance
Ascent Human Solutions Pvt. Ltd..
Territory Sales Manager
Ascent Human Solutions Pvt. Ltd..
Manager – Research & Development
Ascent Human Solutions Pvt. Ltd..
Manager Marketing (B2C) @ Delhi
Ascent Human Solutions Pvt. Ltd..
Procurement Manager
Ascent Human Solutions Pvt. Ltd..

See all Latest Jobs

Our Latest Articles