IT Administrator - Delhi - Bangalore - Pune - Mumbai - Chennai

Job description

• Maintain and optimize local company networks and servers. • Oversee data backup and system security operations (e.g., user authorization,) • Documenting processes, as well as backing up and archiving data. • Provide support for onsite and remote associates via Incidents and Service Requests related to virtual servers, client PCs, applications, peripherals, client networking (wired and wireless) etc. • Managing Incident, Problem, Service Request and Change Management through JIRA • Provides 1st/2nd level troubleshooting and proactively maintain end user systems and ensure smooth operations • Participate in daily huddles, weekly and monthly meetings and report priorities, status updates, and any blockers • Proactively communicate the status, plan of action(s), and resolution(s) of issues • Maintains data integrity, file systems, and overall security for the user enterprise environment • Maintain asset inventory • Provide vendor-certified hardware break/fix services, working with hardware vendors as Needed. • Control costs and budgets regarding IT systems

Describe Candidate Profile

• Bachelor's degree in computer science, information technology, information systems, or similar. • 6+ total years of experience in IT support • 2+ years of experience in IT Admin role • Applicable professional qualification, such as Microsoft Cisco certification. • At least two years' experience in a similar role. • Extensive experience with IT systems, networks, and related technologies. • Solid knowledge of best practices in IT administration and system security. • Exceptional leadership, organizational, and time management skills. • Strong analytical and problem-solving skills. • Excellent interpersonal and communication skills. • Experience with Microsoft 365, Azure Active Directory, Intune, Subscriptions, Policies, Migrations, exchange management required

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